Owners
Exactly what full management covers, with no vague wording. If a line is missing, it belongs to the additional services — they appear at the foot of this page.
01
Before anything else, we visit. General condition, equipment, safety — detectors, extinguisher, first-aid kit, pool fence —, electrical compliance, wifi, bedding, tableware, rental potential. You receive a written report with costed recommendations, which you are free to follow or not.
02
Written in French and in English, never machine-translated. A title worked for platform search, a structured description, house rules, a welcome book. Platform accounts are created and configured in your name.
03
Floor price, ceiling price, Marrakech seasonality, minimum stays, last-minute discounts, uplifts on peaks — Christmas, New Year, Easter, May bank holidays, the marathon, festivals. Prices are reviewed daily by the tool and arbitrated weekly by a person.
04
Identity verification, review of the planned stay, a reasoned refusal when it does not suit the property: an undeclared party, over-occupancy, an unsuitable group. A refusal costs less than a restoration.
05
Every arrival is met in person, whatever the hour. A tour of the property, how the equipment works, the welcome book handed over, a welcome basket. A check-in message goes out the following day.
06
A room-by-room photographic checklist, signed off by the housekeeper before every arrival. Hotel linen, a partner laundry, three sets per bed to hold a run of turnovers. Time-stamped photographs protect you in a dispute.
07
One ticket per incident, with photograph, priority, assigned tradesman, cost and owner approval beyond the threshold. The per-property history stays available — it becomes a selling point the day you sell.
08
A registration form sent to the guest before arrival, police registration filed the same day, a furniture inventory kept up to date, insurance cover during the let. We never place a camera inside a property.
Beyond management
Billed separately, by quotation, and always approved by you before anything is committed.
Project fee, margin on purchases
Property review, mood boards, furniture selection, home staging before the photo shoot. Twenty years of Valérie Frydlender’s trade, with a single objective: the nightly rate.
Fixed fee, included in the Privilège package
Twenty-five to forty shots per property, of which five to eight hero images finely retouched. Late-afternoon light, table laid, no artificial blue skies.
Project supervision fee
Quotations compared, vetted craftsmen, works photographed as they progress, formal handover. You approve every cost before it is committed.
Monthly subscription
Caretaking, garden and pool upkeep, opening and closing the house, taking deliveries, technical watch. For the properties you keep for yourself.
The property audit is where everything starts. It is free and without obligation, and you leave with a written report.